Cómo contrato personal enfocado en mejoras de salud? – IHI

I’ve been working in HR for years, and I’ve found that every candidate and organization is different.

One organization I worked with strongly believed it was critical for every member of the executive team to be humble. To test this, they developed a “dishwasher test.”

Here’s how it worked: At some point during the interview, someone from HR would offer each candidate a tour of the office. Along the tour, the HR person would stop and start emptying the dishwasher without pausing the conversation. If the candidate helped, offered to help, or at least looked unsure about what to do, they passed the test. If, on the other hand, the candidate kept talking without a remote possibility that they might consider emptying the dishwasher, he or she wasn’t invited back.

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2010 © Foro Latinoamericano Colaborativo en Calidad y Seguridad en Salud

Desarrollado por IECS (Instituto de Efectividad Clínica y Sanitaria)

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