How to Get Hospitals to Think ‘Lean’: 5 Key Principles
What does car manufacturer Toyota and Lucile Packard Children’s Hospital at Stanford University have in common? More than you might think.
Hospitalists at the Palo Alto, Calif.-based children’s hospital have started successfully using the same ‘Lean’ business and management strategy made famous by the Japanese car company: promoting the endless transformation of waste into value from the customer’s perspective. Other hospitals and healthcare systems, including Virginia Mason Medical Center in Seattle and Appleton, Wis.-based ThedaCare, have increased productivity and cut costs using a similar Lean model.
Terry Platchek, MD, a clinical instructor at Packard and co-author of Lean Healthcare for the Hospitalist, an academic paper on Lean care delivery, explains how Packard has implemented a clinical care delivery model based on the principals of the Japanese car maker. Here are five key principles of Lean thinking in a hospital setting and examples of how it’s helped Packard improve care.
Para acceder al sitio, haga Clic Aquí