¿Cómo podemos utilizar la opinión del paciente de manera más efectiva para mejorar la atención?

How can we use patient feedback more effectively to improve care?

Patient feedback is an important source of information that should help staff implement changes that will improve care quality and patient safety. A recent study exploring why staff might find it difficult to use patient feedback constructively found there are a number of prerequisites to effective and lasting change.

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2010 © Foro Latinoamericano Colaborativo en Calidad y Seguridad en Salud

Desarrollado por IECS (Instituto de Efectividad Clínica y Sanitaria)

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