Confessions of a “Non-Compliant” Patient
These days, health care systems are trying to cut costs by preventing unnecessary health care utilization. Conversations about this issue sometimes revolve around “non-compliant” patients, people who don’t follow medical advice or use the emergency room for non-emergencies. In this piece, a patient describes how she became a “non-compliant” patient and offers some suggestions for what health care providers can do to improve the patient experience.
I don’t know when I became a “non-compliant” patient.
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