When Clinicians Know They’re Being Watched, Patients Fare Better
The “Hawthorne effect,” as it is now known, has been well-documented in social science: individuals, typically research subjects, actively change their behavior when they know they are being observed and monitored. The effect goes beyond productivity. It has been found in many different contexts, from improved hand hygiene among health care workers being studied to increased voter turnout when people’s voter preferences are being assessed.
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