Just Culture: What is it exactly? Are bad outcomes always the result of an individual intentionally causing harm?
Just Culture, the balance between Human and System accountability, is a hot topic in patient safety and reduction of errors in today’s medical industry. The Center for Patient Safety fully supports the implementation of a Just Culture in healthcare organizations across the continuum of care. The reporting of events is important and necessary to learn how to prevent errors from occurring. Organizations with cultures that support open communication of errors while in a non-punitive environment (a “just” culture) are more likely to see high levels of improvement in patient safety.
The Center has provided and supported the education of hundreds of healthcare individuals across the country to implement Just Culture in:
- Long-term Care
- EMS services
- individual organizations
- state associations
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