Doctors, nurses and midwives will have to offer patients face-to-face apologies and say they are personally sorry about medical blunders under tough new rules designed to make the NHS more honest.
The 920,000 members of those three professions must now offer a prompt and heartfelt apology and explanation to the patient when things go wrong under new guidance being published on Monday.
It applies to all the UK’s 234,000 doctors and 686,000 nurses and midwives. The guidance should mean that those injured by mistakes during treatment, such as being given the wrong drug, are told immediately what happened and what harm they have suffered or may suffer as a result.
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