West London Mental Health Trust will be working with one of the world’s leading innovators in health and health care improvement, the Institute for Healthcare Improvement (IHI), to empower staff so that they develop their ideas and skills to improve patient care.
IHI will be assessing the trust’s readiness to introduce a results-driven system of quality improvement. This work will complement the programme of transformation the trust has already started in order to provide care that is more responsive to people’s individual circumstances and needs. IHI will advise the trust on how to deliver a much more integrated, stream-lined service, with staff taking a consistent approach to making improvements to patient care.
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