Experiencia de la segunda víctima – Center for #PtSafety

Being a health professional often requires putting emotions aside for the sake of patients. But despite the emotional resilience that allows health care providers to care for their patients under stressful, high-stakes circumstances, sometimes an unexpected clinical event or outcome can have a heavy emotional impact. Named second victims’ by Albert Wu, these health care professionals often struggle alone through their emotions without an avenue to express and share them (Wu, 2000). In fact, the second victim response can take an immense professional and personal toll on the involved clinicians and can potentially lead to a career-altering experience (Scott, et al., 2010).

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2010 © Foro Latinoamericano Colaborativo en Calidad y Seguridad en Salud

Desarrollado por IECS (Instituto de Efectividad Clínica y Sanitaria)

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