Deming’s Management Ideas Evolved Into the System of Profound Knowledge
W. Edwards Deming spent decades refining his thoughts on management and refining how to present those thoughts. That thinking culminated in what he call the System of Profound Knowledge (SoPK).
When people think of Dr. Deming they often think of the use of statistics and control charts, thePlan Do Study Act (PDSA) cycle, the 14 points (or obligations) of management, the 7 deadly diseases of western management, viewing the organization as a system, the importance of customer focus, the importance of using the brains of all workers (not just management or executives) and likely several other ideas that slip my mind at the moment.
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