Las revisiones de los consumidores de atención médica están aquí para quedarse. Adaptarse o ser definido

Commentary: Healthcare consumer reviews are here to stay. Adapt or be defined

In this digital age, 85% of people are willing to trust online reviews as much as a personal recommendation. While many healthcare ratings services exist, by and large providers have been spared from an onslaught of individual reviews. This is no doubt due, in part, to the hesitance of patients to criticize doctors and other clinicians about the quality of care they receive. But providers should not expect this trend to continue

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