The purpose of this toolkit is to provide an integrated set of practical strategies and resources related to patient safety and incident management. The needs and concerns of patients and families and how they can be engaged at each stage in the process were considered in the development of the toolkit. The toolkit aims to help healthcare organizations prevent patient safety incidents and minimize harm when incidents do occur.
Drawn from the best available evidence and expert advice, and regularly updated, this toolkit is designed for those responsible for managing patient safety, quality improvement, risk management, and staff training in any healthcare setting.
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