Why Should Providers Talk to Patients after Adverse Events?
Learning Objectives: At the end of this activity, you will be able to:
Explain why communication after adverse events is a professional obligation.
Discuss the impact of silence on patients and families who suffer adverse events.
Description: Lewis Blackman, a healthy 15-year-old boy, died in 2000 after an elective surgery. In this video, Helen Haskell, his mother, explains why providers should communicate with patients and families after adverse events.
- Do you agree that providers have a professional obligation to communicate with patients and families after adverse events?
- Why do you think it’s difficult for providers to speak with patients and families about things that go wrong?
- Haskell defines health care professionals as people who put the interests of their patients above their own. How do you define a health care professional?
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