Looking at Patient Safety Through a Different Lens
When taking a scientific approach to patient safety, it can prompt us to develop different ways to control everything we possibly can. In a complex healthcare world it makes perfect sense. However, if we are willing to acknowledge that we can’t control everything, like other peoples’ expressions or behaviors for example, and that to some extent patient safety is an emergent property, we can look at patient safety through a different lens; the art of safety. Doing so inspires three vital questions and discussions; how are people skills involved in sentinel events; what makes them challenging to develop, and what kinds of teaching methods will help to build them?
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