How Every Hospital Should Start the Day
In the spring of 2013, Advocate Health Care, one of the largest U.S. health systems, banished all meetings between 7:00 AM and 9:00 AM and instituted mandatory hospital-wide leadership “huddles” to discuss safety issues. Most of these huddles take just 15 minutes and allow hospital leaders to develop situational awareness and report and anticipate safety events. With the introduction of huddles, reports of safety increased by 40% (indicating improved detection) as staff members responded to leaders’ commitment to safety and transparency, while safety events have continued to dramatically decrease.
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