Cómo poner al paciente en el asiento del conductor – IHI

A Simple Question to Put Patients in the Driver’s Seat


It’s not something people like to admit.

Dedicated health care providers don’t roll their eyes when they hear new ideas about how to make care more person- and family-centered. Many of us, however, may silently cringe and worry about how much time it’s going to take. What if getting to know your patients on a more personal level opens up a can of worms? Problems could arise that you can’t solve. One lengthy exchange could put you behind for the rest of the day.

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