How Can Health Systems Advance Patient-Reported Outcome Measurement?
Achieving patient-centered care requires that health care systems address patients’ health-related quality of life and emotional well-being, as well as their physical health. Although clinical measures and metrics are well ingrained in health care delivery, the same is not true for systematic approaches to integrating the patient’s voice into care delivery and documentation. But this is changing. There is evidence that when PROs (Patient-reported outcomes) are routinely captured and incorporated into care, health care teams are better able to assess and address symptoms, track treatment outcomes, and improve communication and engagement with patients.
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