Comprendiendo la variación: 26 años luego de Shewhart – Health Leads USA

Understanding Variation : 26 yr after Shewhart

Until Shewhart’s theory of variation is a standard part of citizen’s education, we will continue to have managers, scientists and leaders confusing chance occurrences with special events, which often leads to actions that increase variation and produce worse outcomes. This education can begin immediately if government agencies and other national organizations use Shewhart’s theory and the control chart method to report and interpret the data they disseminate.

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