Doctors utilizan materiales de AHRQ para mejorar la comunicación con sus pacientes – AHRQ

North Carolina Physicians Use AHRQ Materials to Boost Communication with Patients

Patient Safety
December 2015

G and G Healthcare P.C., a four-office primary care practice based in Whiteville, North Carolina, uses AHRQ’s “Questions Are the Answer” educational materials to improve communication among physicians, patients, and patients’ families.

AHRQ’s materials were introduced at G and G as part of a Federally funded Patient and Family Engagement campaign quality project. The Carolinas Center for Medical Excellence tested the impact of AHRQ’s materials at the four practices and found positive scores for patient survey questions increased from 31 percent to 100 percent over a 10-month period in 2013.

G and G “dramatically improved its patient and family engagement readiness and program implementation …” concluded the Carolinas Center for Medical Excellence, which serves as North Carolina’s Quality Improvement Organization.

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