El efecto a largo plazo de evaluar el comportamiento de los empleados, se complementa con un buen liderazgo – HBR

The Long-Term Effects of Tracking Employee Behavior

How do you get people to do what they’re supposed to do, particularly when it comes to following standard processes that are essential to getting their job done successfully? And does employee monitoring help or hinder these efforts?

These aren’t new questions, as anyone who’s heard of Frederick Taylor can attest. But they’re important ones. Take health care — more specifically, take washing your hands. We know that this simple action can help prevent deadly hospital infections. And yet it’s really hard for people to remember to do so, often through no fault of their own.

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