El paciente como maestro – IHI

Viewing the Patient as a Teacher

When we engage patients and family members, they really become our partners in the care design process. For six years, I served as the Chief Operating Officer at Dana-Farber Cancer Institute and, during that time, I had the opportunity to learn so much for our patients and family members.

But one day, I finally realized something: Patients were not my partners – they were my teachers.

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2010 © Foro Latinoamericano Colaborativo en Calidad y Seguridad en Salud

Desarrollado por IECS (Instituto de Efectividad Clínica y Sanitaria)

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