La culpa y la cultura punitiva de la salud – Lean Blog

The Blame and Shame(ful) Culture of Healthcare

I was part of a group heading by bus to a company visit in central Ohio when I received the call. My wife was on her way to an Emergency Room in southern New Jersey. The preliminary diagnosis was a burst appendix. The host company, with whom I had worked in the recent past, made arrangements for me to immediately return to Columbus to get a flight back home. The rupture had become encapsulated, and the infection that resulted meant approximately five inches of her colon had to be removed. A seven-day hospital stay followed the operation as the infection was brought under control. And that was just the beginning.

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