Our Maturing Understanding of Safety Culture: How to Change It and How It Changes Safety

More than 15 years after To Err Is Human, our health care system has reached a crossroads. On the one hand, the importance of safety culture is widely recognized and acknowledged; on the other hand, we’re still not making enough progress toward improving it. Strengthening safety culture remains one of the greatest and most elusive challenges faced by health care organizations today. Achieving success requires understanding how culture changes and what actions can be taken to achieve those gains.

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