La palabra que empieza con “C”

The ‘C’ Word

Even when there’s overall agreement a proposed intervention will improve patient safety there’s one word which can stop its implementation.This word is most often used by those in authority – in accepting the intervention they’ll need to accept the previous way they presided over wasn’t as good. The ‘C’ word, “COST” will be vocalised in defence of the status quo – those uttering it won’t have really assessed the financial loss in not introducing the safety intervention.

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2010 © Foro Latinoamericano Colaborativo en Calidad y Seguridad en Salud

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