Improving Your Laboratory Testing Process: A Step-by-Step Guide for Rapid-Cycle Patient Safety and Quality Improvement
About 40 percent of patient encounters in primary care offices involve some form of medical test. Studies of primary care offices consistently show that the process for managing tests is a significant source of error and patient harm. Errors in managing tests are more common than most of us realize. You and your staff can use materials from this guide to take manageable steps to improve office safety and quality.
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