Measurement is the cornerstone of improvement. You can’t manage what you don’t measure. If you don’t measure, you can’t improve. That has been the mantra of the Central Measurement Team (CMT) since its inception, more than 10 years ago.

According to Dr. G. Ross Baker, lead of the CMT, “Trying to improve without measurement is like trying to sail without a compass.” Dr. Baker, along with the dynamic duo of Virginia Flintoft, Project Manager and Alex Titeu, Project Coordinator and Data Analyst has been an invaluable resource to frontline teams in measuring quality improvement initiatives.

Para acceder al sitio, haga Clic Aquí