Poniendo «Always Events»en el centro de la atención centrada en el paciente

Putting Always Events at the Center of Patient-Centered Care

Always Events is a quality improvement methodology which turns our traditional approach to QI on its head. Rather than health care organizations determining what we think will make the biggest difference for patients, you start with a blank piece of paper and ask people who use [your] services, their families, and [care providers] what matters to them. 

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