TeamSTEPPS Webinar – Septiembre 9

AHRQ is hosting a webinar on Wednesday, September 9 from 1 to 2 p.m. ET on the use of the agency’s teamwork training program, TeamSTEPPS®. Gerald B. Hickson, MD, who serves as the senior vice president for Quality, Safety and Risk Prevention, and assistant vice chancellor for Health Affairs at Vanderbilt University Medical Center in Nashville, Tennessee, will focus on the issue of and challenges associated with team members whose behaviors undermine a culture of safety. Specifically, the presentation will seek to:

  1. Use a specific example of a team member’s lack of compliance to illustrate a critical challenge with quality improvement interventions
  2. Describe the consequences of failure to address undermining behaviors
  3. Discuss strategies for addressing undermining behaviors
  4. Discuss the importance of teamwork in compliance and the sustainment of a culture of safety, reliability and accountability

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