Promising Practices for Achieving Patient-Centered Hospital Care: A National Study of High-Performing US Hospitals
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|Date and time:||Friday, October 16, 2015 2:00 pm
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Hanan Aboumatar, M.D., M.P.H., will discuss the findings of a national study that identified the patient-centered practices of 52 hospitals that were top performers on the patient experience of care survey (HCAHPS). Discover both the “technical” and “culture-change” efforts that these hospitals used.
Learn more about the study, called Best Practices in Patient-Centered Care.